Privacy & Security Protocols

Privacy
Notice

Last updated April 07, 2026. This notice outlines our commitment to protecting the data of our Merchants and their Customers across the CimessInvest ecosystem.

Summary of Key Points

Merchant Data

We collect information necessary to host your storefront, manage inventory, and process payouts.

Customer Data

We process shopper data strictly to facilitate orders, shipping, and payments on behalf of our Merchants.

Third Parties

Data is shared securely with payment gateways (e.g., Paystack) and logistics partners to fulfill orders.

Your Rights

You maintain control over your personal data, in compliance with the NDPA and global standards.

1. Information Collection

We collect personal information that you voluntarily provide when registering a merchant account, placing an order, or contacting support.

Security Protocol: We automatically capture IP addresses, browser types, and approximate geolocation to verify session authenticity and prevent fraudulent transactions.

  • Contact Information
  • Shipping Addresses
  • Storefront Details
  • Order Histories
  • Device Metadata

2. How We Process Your Data

We process your data to maintain platform functionality, facilitate e-commerce operations, and ensure a secure environment for buyers and sellers.

Hosting and rendering Merchant storefronts and product catalogs.
Routing customer payments securely via licensed financial partners.
Executing fraud prevention algorithms during checkout processes.

3. Data Sharing & Disclosure

We only share data when strictly necessary to provide our e-commerce services:

  • Merchants & Customers

    Customer shipping and order details are shared with the specific Merchant to fulfill the purchase.

  • Service Providers

    Data is securely transmitted to payment processors (e.g., Paystack) and logistics partners to complete transactions.

  • Legal Compliance

    We may disclose information to law enforcement to comply with legal obligations or investigate suspected fraud.

4. Tracking & Cookies

We utilize secure cookies and tracking technologies to maintain user sessions, save shopping cart states, and improve platform performance.

"Merchants may enable third-party tracking (such as Facebook Pixels or Google Analytics) on their individual storefronts to understand their customer traffic."

5. Social Commerce Integrations

If you choose to link your CimessInvest account to social platforms (like WhatsApp, Instagram, or Google), we receive basic profile data to authenticate your account and enable seamless product sharing and social selling features.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this notice, manage active storefronts, and comply with tax, accounting, and legal requirements.

7. Your Privacy Rights

Depending on your location, you have the right to request access to, correction of, or deletion of your personal data. Merchants can manage their data directly from their dashboards, and Customers can contact merchants or our support team for data requests.

8. Contact Us

If you have questions about this Privacy Notice or how we handle your data, please contact us at:

CimessInvest

Privacy Compliance Team
54, Olude Bustop, Ipaja, Lagos
Nigeria
cimessinvest@gmail.com